Monabanq 12.31.0

At Monabanq, we are here to simplify your banking life by making it mobile:

• You can easily check your account balance on your mobile phone and make purchases with peace of mind without worrying about your remaining balance.
• Managing your Monabanq bank accounts is simple and convenient from your mobile phone.
• We have made opening an account with Monabanq quick and straightforward, without any income conditions.

You can enjoy all the benefits of your Monabanq card by using Apple Pay on your Apple devices such as iPhone, Apple Watch, iPad, and Mac*. Apple Pay is easy to use and secures your card data during transactions.

At Monabanq, we understand the importance of security in managing your bank accounts. With our mobile application, you can access your client space on all your Apple devices, 7 days a week, 24 hours a day. Simply download the Monabanq mobile app for free and log in with your usual credentials or even with your biometric fingerprint or facial recognition.

The app also provides Mobile Confirmation service to secure all your sensitive operations, mobile payments, and transfers. This allows you to manage your accounts with confidence and security wherever you are, at any time.

With our mobile application, you can also:

• Adjust the purchase and withdrawal limits of your bank card.
• View your card codes directly from the app.
• Temporarily block online payments with your bank card.
• Immediately block your payment methods in case of issues.
• Check the latest transactions on your current accounts, savings, insurances, and credits.
• Share your RIB (bank account information) and documents.
• Make quick transfers between your accounts or external transfers to new or saved beneficiaries.
• Deposit checks via the app.
• Categorize expenses to better manage your budget.
• Calculate the carbon footprint of your expenses.
• Stay informed about your account activity and our offers throughout the year by following our news feed.
• Quickly locate our CIC partner ATMs and branches.
• Access real-time stock market prices, manage securities portfolios, place orders, and track them.
• Safely log into your Monabanq app using Touch ID and Face ID authentication.
• Carry out credit transactions to realize your projects.
• Subscribe to Auto and Home insurances to protect your assets, report and track claims.
• Enjoy Paylib and Lyf services (online payments, peer-to-peer payments, and group savings).

If you need assistance, we are here to help:

• Contact an advisor and manage messages through our messaging service.
• Find tailored answers to your questions in our FAQ section.

Our advisors, based in Hauts-de-France, are available from 8 am to 9 pm on weekdays and from 8 am to 4 pm on Saturdays (phone, email, chat, Twitter, and Facebook).

Find all the useful numbers in case of loss or theft of your payment methods, even if you are abroad.

*For a list of devices compatible with Apple Pay, please visit support.apple.com/km207105